Outage in Twilio

Issue With Marketplace Add Ons

Resolved Minor
May 28, 2025 - Started 10 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with Marketplace, add ons may not be working properly. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Recording
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/28/2025 12:55PM

The issue with Marketplace Add Ons has been resolved and the service is operating normally at this time.

MONITORING 10 days ago - at 05/28/2025 12:31PM

Marketplace Add Ons is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.

MONITORING 10 days ago - at 05/28/2025 12:01PM

Marketplace Add Ons is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 10 days ago - at 05/28/2025 11:22AM

We are investigating an issue with Marketplace add ons not working as expected. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 10 days ago - at 05/28/2025 11:01AM

Our monitoring systems have detected a potential issue with Marketplace, add ons may not be working properly. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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