Outage in Twilio
SMS Delivery Delays to Small Networks in the US for a subset of Toll free numbers
Resolved Minor
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Outage Details
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Toll-Free, North AmericaLatest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 06/15/2025 01:51PM
We are no longer experiencing MMS/SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. This incident has been resolved.
MONITORING
about 14 hours ago - at 06/15/2025 12:54PM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
MONITORING
about 18 hours ago - at 06/15/2025 08:56AM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
MONITORING
about 20 hours ago - at 06/15/2025 07:03AM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 21 hours ago - at 06/15/2025 05:12AM
We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 22 hours ago - at 06/15/2025 04:08AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 06/15/2025 02:08AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 06/15/2025 01:11AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
1 day ago - at 06/15/2025 01:08AM
We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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