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Outage in Twilio

SMS Delivery Failures to the Al Madar Network in Libya

Resolved Minor
July 03, 2025 - Started 10 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/03/2025 11:34PM

We are no longer experiencing SMS delivery failures to Al Madar network in Libya. This incident has been resolved.

MONITORING 10 months ago - at 07/03/2025 09:40PM

We are observing successful SMS delivery to Al Madar network in Libya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/03/2025 06:12PM

We continue to experience SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/03/2025 04:14PM

We continue to experience SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/03/2025 03:16PM

We are experiencing SMS delivery failures to the Al Madar network in Libya. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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