Outage in Twilio

SMS Delivery Delays to Globe Network in Philippines

Resolved Minor
July 04, 2025 - Started about 17 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
MONITORING about 14 hours ago - at 07/04/2025 09:54AM

We are observing recovery in SMS delivery delays when sending messages to Globe network in Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 07/04/2025 08:04AM

We continue to experience SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 07/04/2025 07:11AM

We are experiencing SMS delivery delays when sending messages to Globe network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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