Outage in Twilio

Serverless Customers Receiving Errors When Invoking Functions

Resolved Minor
July 07, 2025 - Started about 18 hours ago - Lasted about 1 hour
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring systems have detected a potential issue with Serverless functions returning 429s Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Functions
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 07/07/2025 06:53PM

The issue affecting intermittent Serverless customers receiving 429 (rate limit) errors when invoking functions has been resolved, and the service is functioning normally at this time.

MONITORING about 17 hours ago - at 07/07/2025 06:18PM

We have started seeing recovery for intermittent issue with Serverless customers receiving 429 (rate limit) errors when invoking functions, and the rate limiting is taking place according to customers' configured Account Limits. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING about 17 hours ago - at 07/07/2025 05:58PM

We are aware of an issue with Serverless customers receiving 429 (rate limit) errors when invoking functions, and the rate limiting is taking place according to customers' configured Account Limits. Our engineering team has been alerted and is actively working to handle a surge in traffic. We will share an update in 30 minutes or as soon as we have more information

INVESTIGATING about 18 hours ago - at 07/07/2025 05:47PM

Our monitoring systems have detected a potential issue with Serverless functions returning 429s Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook