Outage in Twilio

Inbound Call Failures to a Subset of Twilio France Phone Numbers

Resolved Minor
July 10, 2025 - Started about 14 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are observing a subset of call failures to Twilio France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Europe
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 07/10/2025 06:24PM

We are no longer experiencing a subset of call failures to Twilio France phone numbers. This incident has been resolved.

MONITORING about 8 hours ago - at 07/10/2025 04:32PM

We are observing recovery on a subset of call failures to Twilio France phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 07/10/2025 04:21PM

We continue to experience a subset of call failures to Twilio France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 07/10/2025 01:24PM

We continue to experience a subset of call failures to Twilio France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 07/10/2025 11:24AM

We are continuing to investigate a subset of call failures to Twilio France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 14 hours ago - at 07/10/2025 10:24AM

We are observing a subset of call failures to Twilio France phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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