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Outage in Twilio

AccSec Canada Enstream API Issue

Resolved Minor
July 11, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Lookup Identity Match

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/11/2025 09:25AM

We are no longer experiencing an issue with AccSec - Canada API errors. This incident has been resolved.

MONITORING 9 months ago - at 07/11/2025 07:37AM

We are continuing to see recovery in the AccSec-Canada API errors. Our team will continue monitoring to ensure full resolution. We’ll provide another update in 2 hours or sooner if additional information becomes available.

MONITORING 9 months ago - at 07/11/2025 05:56AM

We've begun to see recovery in the AccSec-Canada API errors. Our team will continue monitoring to ensure full resolution. We’ll provide another update in 2 hours or sooner if additional information becomes available.

INVESTIGATING 9 months ago - at 07/11/2025 04:56AM

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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