Outage in Twilio

AccSec Canada Enstream API Issue

Resolved Minor
July 11, 2025 - Started about 6 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Lookup Identity Match
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 07/11/2025 09:25AM

We are no longer experiencing an issue with AccSec - Canada API errors. This incident has been resolved.

MONITORING about 4 hours ago - at 07/11/2025 07:37AM

We are continuing to see recovery in the AccSec-Canada API errors. Our team will continue monitoring to ensure full resolution. We’ll provide another update in 2 hours or sooner if additional information becomes available.

MONITORING about 5 hours ago - at 07/11/2025 05:56AM

We've begun to see recovery in the AccSec-Canada API errors. Our team will continue monitoring to ensure full resolution. We’ll provide another update in 2 hours or sooner if additional information becomes available.

INVESTIGATING about 6 hours ago - at 07/11/2025 04:56AM

Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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