Outage in Twilio
On Call Engineers are Investigating an issue with incoming-customers-flex-chats-are-reporting-unable-to-reply
Resolved Minor
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Outage Details
Our monitoring systems have detected a potential issue with incoming-customers-flex-chats-are-reporting-unable-to-reply. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Flex Agent DesktopLatest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 07/11/2025 04:57PM
We have fully investigated the incoming-customers-flex-chats-are-reporting-unable-to-reply issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
INVESTIGATING
about 7 hours ago - at 07/11/2025 04:14PM
Our monitoring systems have detected a potential issue with incoming-customers-flex-chats-are-reporting-unable-to-reply. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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