Outage in Twilio
Voice-Insights-Call-Summaries-Delayed-in-us1-Home-Region
Resolved MinorIncident Report
We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice InsightsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/12/2025 05:58AM
We are no longer experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. This incident has been resolved.
INVESTIGATING
9 months ago - at 07/12/2025 05:17AM
We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
9 months ago - at 07/12/2025 04:21AM
We are experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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