Outage in Twilio
Our Engineers are Investigating an Issue with Task Router
Resolved Minor
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Outage Details
Our engineers are currently investigating the customer impact of a retroactive issue with Task Router. We will follow up and provide customer impact details within 2 hours.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 07/14/2025 04:30PM
Twilio Flex and Task Router was degraded for 30 seconds between 07:48:12 and 07:48:42 Pacific Time on 07/14/2025. During this period of time customers may have experience issues managing tasks (create, fetch, update, delete), retrieving historical tasks and outbound tasks got cancelled during the window. The issue has now been resolved.
MONITORING
about 8 hours ago - at 07/14/2025 04:11PM
Our engineers are currently investigating the customer impact of a retroactive issue with Task Router. We will follow up and provide customer impact details within 2 hours.
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