Outage in Twilio

SMS Delivery Delays to MTN and Vodafone Network in Ghana

Resolved Minor
July 18, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 07/18/2025 05:53PM

We are no longer experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. This incident has been resolved.

MONITORING about 21 hours ago - at 07/18/2025 03:47PM

We are observing recovery in SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 07/18/2025 01:42PM

We are still experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/18/2025 12:39PM

We are experiencing SMS delivery delays when sending messages to MTN and Vodafone Network in Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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