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Outage in Twilio

Inbound Call Failures to Dominican Republic Twilio Phone Numbers

Resolved Minor
July 31, 2025 - Started 8 months ago - Lasted about 8 hours
Official incident page

Incident Report

The issue causing inbound call failures to Twilio Dominican Republic phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 07/31/2025 02:59PM

The issue affecting inbound calls to Twilio Dominican Republic phone numbers has been resolved, and the service is functioning normally at this time.

MONITORING 8 months ago - at 07/31/2025 01:58PM

We have started seeing recovery for inbound calls to Twilio Dominican Republic phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 07/31/2025 10:03AM

We continue to experience call failures to Dominican Republic Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 07/31/2025 08:04AM

We continue to experience call failures to Dominican Republic Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 8 months ago - at 07/31/2025 07:17AM

The issue causing inbound call failures to Twilio Dominican Republic phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.

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