Outage in Twilio

SMS Outbound Delivery Delays and Failures to Multiple Networks in France

Resolved Minor
July 31, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue with SMS delivery delays and failures in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Europe
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/31/2025 10:37AM

We are no longer experiencing SMS delivery delays and failures when sending messages to multiple networks in France. This incident has been resolved.

MONITORING 1 day ago - at 07/31/2025 08:47AM

We are observing successful SMS delivery to multiple networks in France. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/31/2025 07:59AM

We are experiencing SMS delivery failures and delays sending messages to multiple networks in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 07/31/2025 07:49AM

Our monitoring systems have detected a potential issue with SMS delivery delays and failures in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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