Outage in Twilio
SMS Delivery Delays and Failures to AT&T Long Codes, Short Codes and Toll Free Numbers in United States of America
Resolved Major
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Outage Details
Our monitoring systems have detected a potential issue with Verity short code traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Toll-Free, North America Twilio SMS Short Code, North America Twilio SMS Long Code, North AmericaLatest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 08/06/2025 08:37AM
We are no longer experiencing SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in the USA. This incident has been resolved.
MONITORING
about 16 hours ago - at 08/06/2025 07:11AM
We continue to observe recovery with the SMS delivery when sending Short Code, Long Code and Toll Free messages to AT&T network in the USA. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 17 hours ago - at 08/06/2025 06:12AM
We are observing recovery with the SMS delivery when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. We will be monitoring all services to ensure a full recovery and provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 18 hours ago - at 08/06/2025 05:43AM
We continue to experience issues with the SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. We’re consolidating the following StatusPage posts: https://status.twilio.com/incidents/ct6l02bpm5cp. Our engineering teams are actively working to resolve these issues. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 08/06/2025 04:41AM
We are still experiencing issues with the SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. We’re consolidating the following StatusPage posts: https://status.twilio.com/incidents/ct6l02bpm5cp. Our engineering teams are actively working to resolve these issues. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 19 hours ago - at 08/06/2025 04:24AM
We are experiencing SMS delivery delays and failures when sending Short Code, Long Code and Toll Free messages to AT&T network in USA. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 20 hours ago - at 08/06/2025 03:42AM
Our monitoring systems have detected a potential issue with Verity short code traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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