Outage in Twilio

SMS Delivery Delays and Failures To Telenor Network In Pakistan

Minor
August 08, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays & failures when sending message to Telenor Network In Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
MONITORING 11 minutes ago - at 08/08/2025 02:17PM

We are observing successful MMS/SMS delivery to Telenor Network in Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 08/08/2025 12:33PM

We are experiencing SMS delivery delays & failures when sending message to Telenor Network In Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

MONITORING about 4 hours ago - at 08/08/2025 10:23AM

We are observing successful SMS delivery to Telenor Network In Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 08/08/2025 09:56AM

We are observing successful SMS delivery to Telenor Network In Pakistan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 08/08/2025 08:56AM

We are experiencing SMS delivery delays & failures when sending message to Telenor Network In Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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