Outage in Twilio

MMS Delivery Delays and Failures to T-Mobile in United States of America

Resolved Minor
August 31, 2025 - Started about 2 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Delays and Failures to T-Mobile in United States of America 311-660. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Long Code, North America Twilio MMS Long Code, North America

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/31/2025 03:31PM

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in the United States of America. This incident has been resolved.

MONITORING about 2 months ago - at 08/31/2025 01:48PM

We are observing successful SMS delivery and Failures to T-Mobile in the United States of America. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 08/31/2025 11:55AM

We are experiencing MMS Delivery Delays and Failures to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING about 2 months ago - at 08/31/2025 11:03AM

We are experiencing MMS Delivery Delays and Failures to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

MONITORING about 2 months ago - at 08/31/2025 09:07AM

We are observing recovery in MMS Delivery Delays and Failures to T-Mobile in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 08/31/2025 07:20AM

We are experiencing MMS Delivery Delays and Failures to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING about 2 months ago - at 08/31/2025 06:29AM

We are experiencing SMS Delivery Delays and Failures to T-Mobile in United States of America 311-660. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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