Outage in Twilio
Unable to Verify Phone Numbers with Twilio via Voice Call
Resolved MinorIncident Report
We are investigating a service interruption while verifying phone numbers with Twilio via Voice calls. As a workaround, you can still move forward via SMS or by contacting support for manual verification. Our engineers are working to identify a fix for this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/25/2025 09:39PM
The issue with verifying phone numbers with Twilio via voice call has been resolved and verifying phone numbers is operating normally at this time.
MONITORING
7 months ago - at 09/25/2025 07:17PM
Verifying phone numbers via Voice calls is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
MONITORING
7 months ago - at 09/25/2025 05:17PM
Verifying phone numbers via Voice calls is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 09/25/2025 04:40PM
We are investigating a service interruption while verifying phone numbers with Twilio via Voice calls. As a workaround, you can still move forward via SMS or by contacting support for manual verification. Our engineers are working to identify a fix for this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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