Outage in Twilio
Call Failures To and From a Subset of Twilio Phone Numbers in Europe
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with call failures to and from a subset of Twilio phone numbers in Europe. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Voice, EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/26/2025 04:59AM
The issue affecting call failures to and from a subset of Twilio phone numbers in Europe has been resolved, and the service is functioning normally at this time.
MONITORING
7 months ago - at 09/26/2025 03:07AM
We have started seeing recovery for call failures to and from a subset of Twilio phone numbers in Europe. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 09/26/2025 01:50AM
We are still observing call failures to and from a subset of Twilio phone numbers in Europe. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available. Below you can find the list of impacted countries by this incident:
- Norway
- Bulgaria
- Hungary
- Croatia
- Estonia
INVESTIGATING
7 months ago - at 09/26/2025 12:04AM
We are still observing call failures to and from a subset of Twilio phone numbers in Europe. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Below you can find the list of impacted countries by this incident:
- Norway
- Bulgaria
- Hungary
- Croatia
- Estonia
INVESTIGATING
7 months ago - at 09/25/2025 11:05PM
We are observing call failures to and from a subset of Twilio phone numbers in Europe. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. Below you can find the list of impacted countries by this incident:
- Norway
- Bulgaria
- Hungary
- Croatia
- Estonia
INVESTIGATING
7 months ago - at 09/25/2025 10:55PM
Our monitoring systems have detected a potential issue with call failures to and from a subset of Twilio phone numbers in Europe. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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