Outage in Twilio
SMS Delivery Report Delays to Google Voice Network in US via a Subset of Shortcodes
Resolved MinorIncident Report
We are experiencing delays in receiving message delivery reports when sending to Google Voice Network in US via a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/27/2025 10:24AM
We are no longer experiencing delivery report delays [when sending to when sending to Google Voice Network in US via a Subset of Shortcode. This incident has been resolved.
MONITORING
7 months ago - at 09/27/2025 08:31AM
We are observing recovery in delivery report delays when sending to Google Voice Network in US via a Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
7 months ago - at 09/27/2025 06:31AM
We are observing recovery in delivery report delays when sending to Google Voice Network in US via a Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 09/27/2025 04:31AM
We are continuing to experience delays in receiving message delivery reports when sending to Google Voice Network in US via a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 09/27/2025 03:31AM
We are experiencing delays in receiving message delivery reports when sending to Google Voice Network in US via a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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