Outage in Twilio

SMS Delivery Delays to Claro in Brazil

Resolved Minor
September 28, 2025 - Started 22 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays to Claro in Brazil.Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/28/2025 10:09AM

We are no longer experiencing SMS delivery delays when sending messages to Claro in Brazil. This incident has been resolved.

MONITORING 22 days ago - at 09/28/2025 08:20AM

We are continuing to observe recovery in SMS delivery delays to Claro in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 22 days ago - at 09/28/2025 06:27AM

We are observing recovery in SMS delivery delays to Claro in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 22 days ago - at 09/28/2025 05:27AM

We are experiencing SMS delivery delays to Claro in Brazil.Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

SMS Delivery Delays to Evatis Network in Djibouti - about 11 hours ago
SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes - about 11 hours ago
SMS Delivery Delays to Bitel Network in Peru - about 12 hours ago
SMS Delivery Delays to Etisalat Network in Egypt - about 19 hours ago
SMS Delivery Delay to Tigo Network in Honduras and Guatemala - about 19 hours ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook