Outage in Twilio

Delivery Receipt Delays to Net One Network in Zimbabwe

Minor
October 01, 2025 - Started about 6 hours ago
Official incident page

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Outage Details

We are experiencing delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa Twilio SMS, Europe
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 hours ago - at 10/01/2025 05:47AM

We are continuing to experience delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 5 hours ago - at 10/01/2025 03:49AM

We are continuing to experience delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 6 hours ago - at 10/01/2025 02:55AM

We are experiencing delivery receipt delays when sending messages to Net One Network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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