Outage in Twilio

Deepgram Transcription Delay Issue

Resolved Minor
October 03, 2025 - Started about 2 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

A subset of customers may experience delays in the completion of transcriptions.
Components affected
Twilio Other
Latest Updates ( sorted recent to last )
RESOLVED 15 minutes ago - at 10/03/2025 02:54AM

We are no longer experiencing delays in Deepgram transcription completions, and this incident is now resolved.

INVESTIGATING about 1 hour ago - at 10/03/2025 02:24AM

We are observing recovery in Deepgram transcription completions and will continue monitoring the service to ensure full restoration. The next update will be provided in 30 minutes or sooner if additional information becomes available.

INVESTIGATING about 2 hours ago - at 10/03/2025 01:35AM

A subset of customers may experience delays in the completion of transcriptions.

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