Outage in Twilio

SMS Delivery Delay and Failures to Azercell Network in Azerbaijan

Minor
October 03, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We are experiencing SMS delivery delays and failures when sending messages to Azercell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC
Latest Updates ( sorted recent to last )
MONITORING 20 minutes ago - at 10/03/2025 02:30PM

We are observing recovery in SMS delivery delays when sending messages to Azercell network in Azerbaijan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 hours ago - at 10/03/2025 12:58PM

We are continuing to experience SMS delivery delays and failures when sending messages to Azercell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 10/03/2025 12:03PM

We are experiencing SMS delivery delays and failures when sending messages to Azercell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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