Outage in Twilio
Early Media RingTone missing on calls to T-Mobile in the United States
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue impacting early media ringtone for calls routing via T-Mobile. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information is available.
Components affected
Twilio Voice, North AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/04/2025 12:50AM
The issue affecting early media ringtone for calls to T-Mobile numbers in the United States has been resolved.
MONITORING
7 months ago - at 10/04/2025 12:47AM
The issue affecting early media ringtone for calls routing via T-Mobile in the United States has been resolved.
MONITORING
7 months ago - at 10/03/2025 10:44PM
Early media ringtone for calls to T-Mobile numbers in the United States now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
MONITORING
7 months ago - at 10/03/2025 10:14PM
Early media ringtone for calls to T-Mobile numbers in the United States now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 10/03/2025 09:50PM
We are investigating an issue impacting early media ringtone for calls to T-Mobile numbers in the United States. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
7 months ago - at 10/03/2025 09:12PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/03/2025 08:58PM
Our monitoring systems have detected a potential issue impacting early media ringtone for calls routing via T-Mobile. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information is available.
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