Outage in Twilio

SMS Delivery Report Delays to T-Mobile Network in United States of America via Subset of Short Codes

Minor
October 07, 2025 - Started about 3 hours ago
Official incident page

Need to monitor Twilio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Twilio, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages a subset of short codes to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 hour ago - at 10/07/2025 08:58PM

We are continuing to investigate this issue.

INVESTIGATING about 1 hour ago - at 10/07/2025 08:58PM

We have identified that this incident is impacting only Delivery Reports, message delivery is not impacted and we are experiencing delays in receiving message delivery reports a subset of short codes to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 3 hours ago - at 10/07/2025 07:43PM

We are experiencing SMS delivery delays when sending messages a subset of short codes to T-Mobile Network in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

On Call Engineers Are Investigating an Issue With Paid Support Plans - 5 minutes ago
SMS Delivery Reports Delay Kosovo’s Ipko Network on Twilio Short Codes - 35 minutes ago
SMS Delivery Delays to Freedom Network in Canada - about 5 hours ago
SMS Delivery Delays to Shelcomm Network in United States of America - about 5 hours ago
AccSec Canada API Issue - about 12 hours ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook