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Outage in Twilio

SMS Delivery Reports Delay Kosovo’s Ipko Network on Twilio Short Codes

Resolved Minor
October 07, 2025 - Started 6 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/08/2025 04:32PM

We are no longer experiencing delivery report delays receiving messages to Kosovo’s Ipko Network. This incident has been resolved.

MONITORING 6 months ago - at 10/08/2025 02:32PM

We are observing recovery in delivery report delays when receiving messages to Kosovo’s Ipko Network on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 10/08/2025 12:20PM

We are still experiencing delays in receiving message delivery reports from Kosovo’s Ipko Network on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 10/08/2025 04:35AM

We are still experiencing delays in receiving message delivery reports from Kosovo’s Ipko Network on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 10/08/2025 12:35AM

We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 10/07/2025 10:44PM

We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 6 months ago - at 10/07/2025 09:44PM

We are experiencing delays in receiving message delivery reports Kosovo’s Ipko Network on Twilio Short Codes on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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