Outage in Twilio

SMS Delivery Delays to Ooredoo Network In Tunisia

Resolved Minor
October 09, 2025 - Started about 16 hours ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Middle East & Africa
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 10/09/2025 07:24PM

We are no longer experiencing SMS Delivery Delays to Ooredoo Network In Tunisia. This incident has been resolved.

MONITORING about 10 hours ago - at 10/09/2025 05:30PM

We are observing recovery in delivery report delays when sending messages to Ooredoo network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 11 hours ago - at 10/09/2025 03:41PM

We are observing recovery in delivery report delays when sending messages to Ooredoo network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 13 hours ago - at 10/09/2025 01:43PM

We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 15 hours ago - at 10/09/2025 11:49AM

We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 10/09/2025 11:01AM

We are experiencing SMS delivery delays when sending messages to Ooredoo network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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