Outage in Twilio

MMS Delivery Failures To And From Multiple US Networks

Resolved Minor
October 10, 2025 - Started about 8 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio MMS Long Code, North America
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/10/2025 01:07PM

We are no longer experiencing MMS delivery to and from multiple US networks. This incident has been resolved.

MONITORING about 5 hours ago - at 10/10/2025 11:32AM

We are observing successful MMS delivery to and from multiple US networks. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 10/10/2025 10:08AM

We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 10/10/2025 09:22AM

We are continuing to investigate this issue.

INVESTIGATING about 8 hours ago - at 10/10/2025 09:16AM

We are experiencing MMS delivery failures to and from multiple US networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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