Outage in Twilio
SMS Delivery Delays and Failures to Safaricom in Ethiopia
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Safaricom in Ethiopia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Middle East & AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/15/2025 10:11PM
We are no longer experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. This incident has been resolved.
MONITORING
6 months ago - at 10/15/2025 08:11PM
We are observing successful SMS delivery when sending messages to Safaricom in Ethiopia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/15/2025 03:46PM
We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available
INVESTIGATING
6 months ago - at 10/15/2025 11:56AM
We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available
INVESTIGATING
6 months ago - at 10/15/2025 09:55AM
We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available
INVESTIGATING
6 months ago - at 10/15/2025 08:24AM
We are experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
MONITORING
6 months ago - at 10/15/2025 06:22AM
We are observing recovery in SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/15/2025 03:44AM
We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available
INVESTIGATING
6 months ago - at 10/15/2025 01:42AM
We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/15/2025 12:42AM
We are experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/15/2025 12:40AM
Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Safaricom in Ethiopia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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