Outage in Twilio
Delays in SMPP API Message Delivery
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue SMPP API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMPPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/17/2025 12:43PM
The issue affecting a subset of SMPP API customer MO traffic has been resolved. Message delivery is now operating normally.
MONITORING
6 months ago - at 10/17/2025 12:11PM
We are observing recovery for the subset of SMPP API customer MO traffic that was delayed for several hours. Our engineering team continues to work on fully restoring normal message delivery. We will provide another update in 30 minutes or or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/17/2025 11:41AM
We are still investigating an issue where a subset of SMPP API customer MO traffic has been delayed for several hours. Our engineering team is actively working to identify the root cause and restore normal message delivery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/17/2025 10:43AM
We are currently investigating an issue where a subset of SMPP API customer MO traffic has been delayed for several hours. Our engineering team is actively working to identify the root cause and restore normal message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
6 months ago - at 10/17/2025 10:37AM
Our monitoring systems have detected a potential issue SMPP API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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