Outage in Twilio

SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland

Resolved Minor
October 24, 2025 - Started 11 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

Need to monitor Twilio outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/24/2025 07:13PM

We are no longer experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.

MONITORING 11 days ago - at 10/24/2025 05:17PM

We are observing recovery in SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 10/24/2025 05:17PM

We are observing recovery in SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 10/24/2025 04:35PM

We continue to experience SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING 11 days ago - at 10/24/2025 02:39PM

We are observing recovery in SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 10/24/2025 02:11PM

We continue to experience SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 10/24/2025 12:14PM

We continue to experience SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 10/24/2025 11:14AM

We are experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Twilio outages

MMS Delivery Delays To AT&T Network In United States of America Via A Subset Of Twilio Numbers - 12 minutes ago
MMS Delivery Delays To Verizon Wireless Network In United States of America (311-489) Via A Subset of Twilio Numbers - about 2 hours ago
SMS Delivery Delays and Failures to Telefonica & Virgin Mobile Network in Colombia. - about 4 hours ago
MMS Delivery Reports Delay To Multiple Networks in the US for a Subset of Short Codes - about 6 hours ago
SMS Delivery Delays to GoTextMe Network in the United States - about 6 hours ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook