Outage in Twilio
[SNOC] Call Quality Issues From a Subset of Twilio's Numbers in the United Kingdom
Resolved MinorIncident Report
We are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, EuropeNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 11/06/2025 06:09PM
The issue affecting call quality from a subset of Twilio's Numbers in the United Kingdom has been resolved, and the service is functioning normally at this time.
MONITORING
about 7 hours ago - at 11/06/2025 04:13PM
We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 9 hours ago - at 11/06/2025 02:13PM
We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 11 hours ago - at 11/06/2025 01:07PM
We are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 12 hours ago - at 11/06/2025 12:04PM
We are continuing to observe call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
MONITORING
about 12 hours ago - at 11/06/2025 11:17AM
We are observing recovery of call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently monitoring the issue to ensure full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
about 13 hours ago - at 11/06/2025 10:27AM
We are observing call quality issues from a subset of Twilio's Numbers in the United Kingdom. Our Engineers are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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