Outage in Twilio

Outbound Call Failures To A Subset Of Canada Bell Numbers

Resolved Minor
November 06, 2025 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are observing a subset of outbound call failures to Bell Numbers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/06/2025 08:12PM

The issue affecting outbound calls to a subset of Canada Bell Numbers has been determined not to be invalid, and the service is functioning normally at this time.

INVESTIGATING about 4 hours ago - at 11/06/2025 07:21PM

We are observing a subset of outbound call failures to Bell Numbers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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