Outage in Twilio

On Call Engineers are Investigating an issue

Resolved Minor
November 07, 2025 - Started about 9 hours ago - Lasted 10 minutes
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with new Toll Free verification request. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 11/07/2025 06:57PM

We have fully investigated the issue related to new Toll Free verification request, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

INVESTIGATING about 9 hours ago - at 11/07/2025 06:47PM

Our monitoring systems have detected a potential issue with new Toll Free verification request. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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