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Outage in Twilio

AccSec Canada API Issue

Resolved Minor
November 09, 2025 - Started 5 months ago - Lasted about 9 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with AccSec Canada API errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/09/2025 06:06PM

The issue affecting AccSec Canada API errors has been resolved, and the service is functioning normally at this time.

MONITORING 5 months ago - at 11/09/2025 04:06PM

We have started seeing recovery on AccSec Canada API errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/09/2025 12:06PM

We are continuing to experience an issue with AccSec Canada API errors. Our engineering team is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/09/2025 10:11AM

We are continuing to experience an issue with AccSec Canada API errors. Our engineering team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/09/2025 09:13AM

Our monitoring systems have detected a potential issue with AccSec Canada API errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

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