Outage in Twilio

SMS Delivery Delay & Failures To Claro Network In Costa Rica Over

Resolved Minor
November 11, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Delay & Failures To Claro Network In Costa Rica Over. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/11/2025 09:01AM

We are no longer experiencing SMS delivery delay and failures to Claro network in Costa Rica Over. This incident has been resolved.

MONITORING 26 days ago - at 11/11/2025 07:09AM

We are observing recovery in SMS Delivery Delay & Failures To Claro Network In Costa Rica Over. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 26 days ago - at 11/11/2025 05:10AM

We are experiencing SMS Delivery Delay & Failures To Claro Network In Costa Rica Over. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 26 days ago - at 11/11/2025 04:16AM

We are experiencing SMS Delivery Delay & Failures To Claro Network In Costa Rica Over. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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