Outage in Twilio
SMS Delivery Report Delays when sending to Viaero in United States of America via Subset of Shortcodes
Resolved MinorIncident Report
We are experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS Short Code, North AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/12/2025 11:46PM
We are no longer experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. This incident has been resolved.
MONITORING
5 months ago - at 11/12/2025 08:44PM
We are observing recovery in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 05:10PM
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
IDENTIFIED
5 months ago - at 11/12/2025 05:09PM
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
MONITORING
5 months ago - at 11/12/2025 03:43PM
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 03:11PM
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
5 months ago - at 11/12/2025 02:30PM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 11/12/2025 02:25PM
We are experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
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