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Outage in Twilio

Increased Errors on Twilio APIs

Resolved Minor
November 12, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

From 20:45 - 20:47 and 20:59 - 21:01 UTC, customers using Twilio APIs may have seen an unexpected increase in 503 errors. Engineers are currently investigating and will provide more information as it becomes available.
Components affected
Twilio REST API

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/12/2025 11:29PM

From 20:45 - 20:47 and 20:59 - 21:01 UTC, customers using Twilio APIs may have seen an unexpected increase in 503 errors. We have investigated and monitored recovery and we are no longer seeing 503 errors on Twilio APIs.

INVESTIGATING 5 months ago - at 11/12/2025 09:24PM

From 20:45 - 20:47 and 20:59 - 21:01 UTC, customers using Twilio APIs may have seen an unexpected increase in 503 errors. Engineers are currently investigating and will provide more information as it becomes available.

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