Outage in Twilio

SMS Delivery Receipt Delays to Uintah Basin Electronics Telecommunications in United States for a Subset of Short Codes

Resolved Minor

November 12, 2025 - Started 5 months ago - Lasted 9 days
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Components affected

Twilio SMS Short Code, North America

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/21/2025 09:01PM

We are no longer experiencing SMS delivery receipt delays to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. This incident has been resolved.

MONITORING 4 months ago - at 11/21/2025 07:24PM

We are observing recovery in SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in the United States for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 11/21/2025 05:49AM

We continue to experience SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in the United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 11/20/2025 05:50AM

INVESTIGATING 4 months ago - at 11/19/2025 05:50AM

We are still experiencing SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in the United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 4 months ago - at 11/18/2025 05:50AM

INVESTIGATING 5 months ago - at 11/17/2025 05:49AM

INVESTIGATING 5 months ago - at 11/16/2025 05:56AM

We are still experiencing SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/15/2025 06:15AM

INVESTIGATING 5 months ago - at 11/14/2025 06:35AM

We are experiencing SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 02:35PM

We are experiencing SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 06:49AM

We are experiencing SMS delivery receipt delays when sending messages to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 03:04AM

We are experiencing SMS delivery delays when sending messages to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 01:04AM

We are experiencing SMS delivery delays when sending messages to Uintah Basin Electronics Telecommunications in United States for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/12/2025 11:51PM

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