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Outage in Twilio

RCS Media Messages Delays

Resolved Minor
November 12, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with RCS Media Messages delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/13/2025 02:17AM

We are no longer experiencing RCS Media Messages delays. This incident has been resolved.

MONITORING 5 months ago - at 11/13/2025 01:33AM

We are observing recovery in RCS Media Messages delays. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 12:53AM

Our monitoring systems have detected an issue with RCS Media Messages delays. Google is returning 500 errors. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/13/2025 12:48AM

Our monitoring systems have detected a potential issue with RCS Media Messages delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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