Outage in Twilio

SMS Delivery Delays to Multiple Networks in Yemen

Resolved Minor

November 16, 2025 - Started 5 months ago - Lasted about 16 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to multiple networks in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Components affected

Twilio SMS, Middle East & Africa

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/16/2025 11:48PM

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Yemen. This incident has been resolved.

MONITORING 5 months ago - at 11/16/2025 10:04PM

We are observing recovery in SMS delivery delays when sending messages to multiple networks in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/16/2025 08:08PM

We are continuing to experience SMS delivery delays when sending messages to multiple networks in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/16/2025 07:05PM

We are continuing to experience SMS delivery delays when sending messages to multiple networks in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MONITORING 5 months ago - at 11/16/2025 05:16PM

We are continuing to monitor recovery in MMS/SMS delivery delays when sending messages to multiple networks in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 5 months ago - at 11/16/2025 03:26PM

We are observing recovery in MMS/SMS delivery delays when sending messages to multiple networks in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/16/2025 11:16AM

We are continuing to experience SMS delivery delays when sending messages to multiple networks in Yemen. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 5 months ago - at 11/16/2025 09:16AM

INVESTIGATING 5 months ago - at 11/16/2025 08:15AM

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