Outage in Twilio
Webhook Response Error Code 15000
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with Twilio's REST API returning 15000. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/20/2025 11:23PM
The issue affecting intermittent 15000 errors has been resolved, and the service is functioning normally at this time.
MONITORING
4 months ago - at 11/20/2025 10:57PM
Our engineers have deployed a fix and are monitoring performance. Please note this issue impacted webhook responses and did not impact Voice calls. We will provide an update in 30 minutes.
IDENTIFIED
4 months ago - at 11/20/2025 10:47PM
We have determined this is an issue affecting webhook responses, not Voice Rest API. We will provide an update within 1 hour.
INVESTIGATING
4 months ago - at 11/20/2025 10:26PM
A subset of customers may be experiencing inbound or outbound call failures, with webhook responses returning a "15000" error code. Engineers are investigating and an update will be provided within 1 hour.
INVESTIGATING
4 months ago - at 11/20/2025 10:08PM
Our monitoring systems have detected a potential issue with Twilio's REST API returning 15000. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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