Outage in Twilio

On Call Engineers are Investigating an issue with Flex

Minor
November 28, 2025 - Started 40 minutes ago
Official incident page

Incident Report

Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio Flex Application Platform

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Latest Updates ( sorted recent to last )
INVESTIGATING 7 minutes ago - at 11/28/2025 11:23AM

We are investigating intermittent call/message orchestration with Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 40 minutes ago - at 11/28/2025 10:50AM

Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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