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Outage in Twilio

Black Friday and Cyber Monday Expected SMS and MMS Delivery Delays

Resolved Minor
November 28, 2025 - Started 5 months ago - Lasted 4 days
Official incident page

Incident Report

With the holiday rush coming up, we're expecting higher traffic on US mobile networks this Black Friday and Cyber Monday. You might see some temporary SMS and MMS delivery delays during this time. To help you get the most out of this holiday period, check out our Black Friday / Cyber Monday FAQs at https://help.twilio.com/hc/en-us/articles/4411075931163-Advisory-Potential-Message-Delays-During-Black-Friday-Cyber-Monday-2025.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/02/2025 01:27PM

We're concluding US mobile networks this Black Friday and Cyber Monday. This is now being resolved.

INVESTIGATING 5 months ago - at 11/28/2025 01:00PM

With the holiday rush coming up, we're expecting higher traffic on US mobile networks this Black Friday and Cyber Monday. You might see some temporary SMS and MMS delivery delays during this time. To help you get the most out of this holiday period, check out our Black Friday / Cyber Monday FAQs at https://help.twilio.com/hc/en-us/articles/4411075931163-Advisory-Potential-Message-Delays-During-Black-Friday-Cyber-Monday-2025.

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