Outage in Twilio

SMS Delivery Failures to Dito Network in Philippines

Resolved Minor
December 04, 2025 - Started about 10 hours ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS Delivery Failures to Dito Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, APAC

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 12/05/2025 12:46AM

We are no longer experiencing SMS delivery failures to Dito Network in Philippines. This incident has been resolved.

MONITORING about 4 hours ago - at 12/04/2025 11:02PM

We are observing recovery in SMS delivery delays when sending messages to Dito Network in Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 7 hours ago - at 12/04/2025 08:12PM

We are experiencing SMS Delivery Failures to Dito Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 9 hours ago - at 12/04/2025 06:19PM

We are experiencing SMS Delivery Failures to Dito Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 12/04/2025 05:23PM

We are experiencing SMS Delivery Failures to Dito Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

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