Outage in Twilio
SMS Delivery Failures to Liberty Mobile in Puerto Rico via Subset of Shortcodes
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS, Latin AmericaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/15/2025 05:35PM
We are no longer experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of Shortcodes.
INVESTIGATING
4 months ago - at 12/15/2025 03:35PM
We are no longer experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of Shortcodes. We will provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/15/2025 07:07AM
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/14/2025 03:06PM
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/14/2025 07:12AM
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/14/2025 03:12AM
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/14/2025 01:12AM
We are continuing to experience SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/14/2025 12:11AM
We are experiencing SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
4 months ago - at 12/14/2025 12:03AM
Our monitoring systems have detected a potential issue with SMS delivery failures to Liberty Mobile in Puerto Rico via subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
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