Outage in Twilio

SMS Delivery Delays to Coop Network in Italy

Minor
December 14, 2025 - Started about 11 hours ago
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Europe

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Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 12/14/2025 02:46PM

We are continuing to experience SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes

INVESTIGATING about 8 hours ago - at 12/14/2025 10:47AM

We are continuing to experience SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 12/14/2025 08:49AM

We are continuing to experience SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 11 hours ago - at 12/14/2025 07:51AM

We are experiencing SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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