Outage in Twilio

MMS Delivery Delay To Rogers Wireless Network In Canada Via Subset of Long Code

Minor
December 14, 2025 - Started 1 day ago
Official incident page

Incident Report

We are experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 hours ago - at 12/15/2025 08:43PM

We are still experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 8 hours ago - at 12/15/2025 02:25PM

We continue experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 10 hours ago - at 12/15/2025 12:23PM

We are still experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available

INVESTIGATING about 11 hours ago - at 12/15/2025 11:23AM

We are still experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

MONITORING about 13 hours ago - at 12/15/2025 09:32AM

We continue to observe recovery in MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING about 15 hours ago - at 12/15/2025 07:49AM

We are observing recovery in MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 19 hours ago - at 12/15/2025 03:20AM

We are still experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 23 hours ago - at 12/14/2025 11:19PM

We are still experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 12/14/2025 09:19PM

We are still experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada via subset of long code. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 12/14/2025 08:19PM

We are experiencing MMS delivery delays when sending messages to Rogers Wireless Network In Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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