Outage in Twilio
Voice Calls Audio Quality Degradation From Networks Subscribers to Subset of Twilio Colombia Landline Phone Numbers
Resolved MinorIncident Report
We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio Voice, Latin AmericaNeed to monitor Twilio outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/12/2026 12:09AM
Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. This issue is now resolved.
MONITORING
about 2 months ago - at 02/11/2026 10:19PM
Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 02/11/2026 08:21PM
We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 02/11/2026 06:28PM
We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 02/11/2026 04:10PM
We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
IDENTIFIED
about 2 months ago - at 02/11/2026 03:10PM
We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
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