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Outage in Twilio

SMS Delivery Delays to DigiTel C.A. Network in Venezuela (Bolivarian Republic)

Resolved Minor
February 11, 2026 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing SMS delivery delays when sending messages to to DigiTel C.A. Network in Venezuela (Bolivarian Republic). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Twilio SMS, Latin America

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/11/2026 10:56PM

We are no longer seeing SMS delivery delays when sending messages to DigiTel C.A. Network in Venezuela (Bolivarian Republic). This incident is now resolved.

MONITORING about 2 months ago - at 02/11/2026 09:08PM

We are seeing improvements in SMS delivery delays when sending messages to DigiTel C.A. Network in Venezuela (Bolivarian Republic). Our engineers monitoring this issue. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/11/2026 07:05PM

We are continuing experiencing SMS delivery delays when sending messages to to DigiTel C.A. Network in Venezuela (Bolivarian Republic). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/11/2026 05:05PM

We are continuing experiencing SMS delivery delays when sending messages to to DigiTel C.A. Network in Venezuela (Bolivarian Republic). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 02/11/2026 04:00PM

We are experiencing SMS delivery delays when sending messages to to DigiTel C.A. Network in Venezuela (Bolivarian Republic). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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